ITFT, Chandigarh had conducted a Job Market Study and in its report a section is devoted to the skills and outlooks that employers look forward to in a potential employee. I am reproducing it here to help you understand the essence of the Service Industry better.
Positive attitude
Pleasing personality
Flexibility
Improvising ability
Creative temperament
Extrovert
Energetic
Enthusiastic
Dynamic
Go-getter
Good sense of humour
Smart
Desire to get ahead
Hard working
Devoid of inhibitions
Willing to work in shifts
Ready to relocate
Mobility
Communication skills
Persistence
Logical thinking
Planning and organizing
Networking
Listening
Assertive
Self confident
Self motivated
Service oriented
Problem solving
Responsible
Social ability
The reason why I have put down this list? To help you in your SWOT analysis and in making you resume more industry specific.
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